The PagnatoKarp Team.

Jordan Feurer

Alicia Bennett, CGSP®

Lifestyle Services Coordinator & Reston Office Concierge


Alicia Bennett, CGSP® is the Lifestyle Services Coordinator & Reston Office Concierge for Cresset. Through our commitment to True Fiduciary® standards, Alicia exemplifies client-first service and support for our families. Working in collaboration with the Lifestyle Services team, Alicia creates a bespoke experience using efficient communication tactics, creativity and complex problem-solving skills. She has a passion for hospitality and customer service that is essential in simplifying the lives of our clients to produce memorable moments for our Family Office families.

With ten years of experience in client engagement and customer growth strategy and development, Alicia has implemented multiple organizational processes within small businesses to directly impact their customer service model. She is also a Certified Guest Service Professional (CGSP®). Prior to joining Cresset, Alicia worked as a Center Director and Events Manager for an education company that provides hands-on science for kids in her local community.

In the community, Alicia supports non-profit organizations such as the Junior Diabetes Research Foundation (JDRF), Cradles to Crayons, PAWS, Global Down Syndrome Foundation, American Red Cross, and has coached and volunteered at her local middle school.

Alicia received a BA in Organizational Communication from Xavier University in Cincinnati, OH and resides in Washington, DC.